Privacy Policy
This Privacy Policy (hereinafter referred to as the “Privacy Policy”) applies to all information that the Call Center “Tellbox” website, located at https://www.thetellbox.com (and its subdomains), may collect from users during their use of the site, services, and products.
Definitions
- “Website Administration” — authorized Tellbox employees responsible for managing and processing personal data.
- “Personal Data” — any information that identifies or can be linked to a specific individual.
- “Processing of Personal Data” — actions such as collection, use, storage, sharing, or deletion.
- “Cookies” — small data files stored on your device to improve user experience.
- “User” — anyone accessing the Tellbox website and services.
- “Product” — any item or service purchased through the website.
General Provisions
By using the Tellbox website, you agree to this Privacy Policy. If you do not agree, please discontinue use of the site immediately.
This policy only applies to Tellbox’s domains. We are not responsible for external websites linked from our site. The Administration does not verify personal data submitted by users.
Data Collection
Information Users Provide Voluntarily
- Full name
- Phone number
- Email address
- Shipping or billing address (if applicable)
- Photograph (if applicable)
Information Collected Automatically
- IP address
- Browser type and version
- Device type and OS
- Cookies and usage logs
- Date/time and pages visited
- Referring URLs
Disabling cookies may affect certain functionality.
Purpose of Data Collection
- To identify and authorize users
- To process orders and deliver services
- To respond to user inquiries and feedback
- To verify data accuracy and prevent fraud
- To send notifications and marketing emails (with consent)
- To provide technical support
- To comply with applicable laws
Data Sharing & Disclosure
Tellbox does not sell or rent personal data. Data may be shared with:
- Payment processors and shipping providers
- Technology vendors under confidentiality agreements
- Government agencies if required by U.S. law
Data Security
We use industry-standard safeguards to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure.
User Rights
- Access or update your personal data
- Request deletion of your data (within legal limitations)
- Withdraw consent for data use
- Request details on how your data is processed
- File complaints with the FTC or your state Attorney General
Children’s Privacy
This site is not intended for children under 13. We do not knowingly collect data from children without verified parental consent.
Intellectual Property
All site content is protected by copyright and may not be used or distributed without permission, except for quoted use with credit to Tellbox.
Limitations of Liability
- We are not liable for data made public by the user or shared by third parties.
- We are not responsible for user-generated content on the site.
- We are not liable for any data loss, unauthorized access, or system outages.
Dispute Resolution
Before legal action, users must submit a claim to anton@thetellbox.com. Parties will attempt to resolve disputes within 30 days.
If unresolved, disputes will be settled by arbitration in Los Angeles County, California, under the rules of the American Arbitration Association (AAA).
Governing Law
This Privacy Policy is governed by the laws of the United States and the State of California.
Changes to this Policy
We may update this Privacy Policy at any time. Changes take effect immediately upon posting unless otherwise noted.
Effective Date: July 1, 2024
Contact: anton@thetellbox.com
© 2025 Tellbox